Sign up to Folkeshare

Go to Folkeshare's Time Online 2 page to fill out the form and join. Or if you would like some support with this, drop us an email and one of the brokers will call you.


We will get in touch

When we receive your sign up form we will contact you to 

to arrange a face to face appointment where you can learn more about us and we can start to get to know you. We also need to arrange to contact two references for you - this is an informal process just to make sure you are a real person! You can ask a family member, friend or colleague to be your referee.


Start time banking!

We will take up your references and then you can start earning and spending time credits!



1. Log in to your time-banking account (or speak to one of our brokers)


2. Click on “offers and requests”


3. Click "Create New", then make sure you have selected one of the tabs: “I am Offering my time” or “I am Requesting some help"

4. Fill in the information about your offer/request. In the description it is useful to say the geographical area where the activity will take place and if any special skills/equipment/clothing are needed.  Give  any relevant context about urgency/timings.

Please remember to be sensitive to other users by keeping your language gender neutral and not expressing any prejudice around age, nationality etc..

5. Click "CREATE" 


1. Log in to your time-banking account  (or speak to one of our brokers)


2. Click on “offers and requests”


3. Browse the offers and requests that other users have posted

4. If you find an opportunity that appeals or is useful to you, click "accept". 

5. A broker will need to check and approve before the exchange can go ahead so there might sometimes be a short delay.  Similarly, if you have posted a request and another member 'accepts' it, there will be a delay whilst our broker approves the exchange. 


6. Once all parties have confirmed, you will be notified by email (or by phone if you have agreed this with the broker) and the two parties will be able to communicate

7. When the exchange is done, you can go into "My Exchanges" within your account and mark it as 'complete'. At this point the person who offered their help will receive the appropriate number of credits in their account balance and the person who made the request will have the same number 'debited' from theirs.


- You don't need to be 'in credit' to make a request for help from the time bank. We recognise that some people need a bit more help than others or may take time finding out how they can best be of help to the Folkeshare community, please always feel you can make a request when you need it.



Who can join Folkeshare?

Anyone! You don’t need any special skills – just time and the willingness to help others and receive help in return. No matter what your age, ability, financial circumstances or mobility, you can become a valued member of the Time Bank.

Does it cost anything?

No. Folkeshare is free to join – nor do you need to pay an annual subscription.

Can I be a member if I don’t have much time?

Time Banking is flexible – you help when you can. You don’t have to commit to specific days and times. You can do as much or as little as you want – though we like members to try to balance getting help with giving help.

How many time credits can I earn?

You can earn as many time credits as you wish and we encourage you to “spend” your credits by receiving help from other Time Bank members. This is important, so that other Time Bank members can make a difference and feel valued – and it all helps the local community.

Can I give time credits away?

Yes! If you don’t want all your time credits for your own use, you can donate them to Folkeshare Time Bank’s Community Pot for use by members whose circumstances are such that they can’t earn enough time credits for the extra help they need.

Can I get help when I don’t have any time credits?

People often wonder this when they first join the Time Bank. Don’t worry – you can spend before you earn! All new members are given five hours free time credits to get them going, so you can ask for help even if you are not in a position to give help when you first join the Time Bank. In the future you’ll find opportunities to help others.

Can people who can’t earn time credits still get help?

Yes – they can use time donated to Folkeshare’s Community Pot. For example, someone who has just come out of hospital may need help but not be in a position to offer help while they recover. But with time credits from the Community Pot, they can receive the help they need without worrying about how they can repay it.

Can I receive time credits for other volunteering that I do?

Yes – if the organisation with which you are volunteering has joined the Time Bank (which organisations can do). We usually have an arrangement whereby half the time you spend doing voluntary work goes into your personal Time Bank account and half goes into the Time Bank’s Community Pot. Tell the Time Broker if you do voluntary work with another organisation. If that organisation already belongs to the Time Bank, we can arrange to have information about the hours you work sent to the Time Bank. If the organisation is not a member of Folkeshare – perhaps this is an opportunity to see if it will join!

I’m a bit worried about people I don’t know coming to my house

As part of the joining process, every member of Folkeshare is asked to provide references. We don’t let anyone get involved in the Time Bank until we’ve had satisfactory references.

In addition, if you’ve asked for help, you’ll be told the name of the Time Bank member who has offered to help you – and you can ask for them to bring identification with them. When they arrive at your home, ask to see their identification. We can also arrange for the Time Broker to accompany a member to check that everything is satisfactory – we often do this when people are new to the Time Bank. Let the Time Broker know if you would like that to be arranged.

Will Time Banking affect my benefits?

No. The Department of Work and Pensions (DWP) has officially recognised that time spent in time banking is non-remunerative, so any entitlement to income-related state benefits will not be affected. However, you should contact the Time Broker immediately if you encounter any difficulties with DWP about your participation in Folkeshare.

Will I be liable to pay income tax on any time credits I receive?

No. HM Revenue and Customs has recognised that, because all services exchanged between Time Bank members are valued equally and cannot be exchanged to buy goods or services, time credits have no monetary value and are not taxable income.

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